How often should I service a motor?

Visual check twice a year; a certified tech if noise, slow travel or error LEDs appear.

Do I retract for snow?

Yes for fabric roofs and retractable louvers. Rotating Helio blades may stay closed within the published snow load — retract Nimbus packs.

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Maintenance · 6 min · 2026-04-02

Maintenance schedule for motors, fabric and frames

Seasonal checks that keep warranties valid: motors, sensors, zip tracks, gutters and powder coat.

Twice a year

Spring and fall: run the unit through a full cycle, test wind/rain sensors, clear gutters and post downpipes, and confirm the house photo on file still matches the install (we use it for service calls).

Lubricate zip tracks with dry PTFE only — no petroleum.
Check set screws on arms, posts and hoods.
Replace remote batteries; keep a spare 1-channel remote in the kitchen.

Questions people ask

How often should I service a motor?: Visual check twice a year; a certified tech if noise, slow travel or error LEDs appear.
Do I retract for snow?: Yes for fabric roofs and retractable louvers. Rotating Helio blades may stay closed within the published snow load — retract Nimbus packs.