Support
Warranty
Register within 30 days of installation. Coverage is stated on each product page; typical ranges are below.
| Product | Coverage |
|---|---|
| Solaris Full-Cassette Awning | 10-year frame / 5-year fabric / 5-year motor |
| Solaris Open Lateral-Arm Awning | 8-year frame / 5-year fabric |
| Meridian Retractable Fabric Pergola | 10-year structure / 7-year membrane |
| Helio Rotating Louvered Roof | 15-year structure / 5-year motors |
| Nimbus Retractable Louvered Roof | 15-year structure / 5-year motors |
| Vela Retractable Shade Sail | 10-year hardware / 5-year fabric |
| Aria Zip-Track Screen | 7-year system |
| Linea Overhead Horizontal Blind | 5-year system |
| Aqua Automatic Slat Pool Cover | 5-year slats / 3-year motor |
| Atlas Cantilever Umbrella | 5-year frame / 5-year fabric |
| Axis Architectural Canopy System | Project-specific |
Register your system
Use your order number and a photo of the installed product. Registration is required for motor and fabric claims.
Or register in your account portal →What is not covered
- Storm damage when the unit was left extended above its Beaufort rating
- Improper mounting or missing fasteners
- Normal fading of solution-dyed acrylic after the fabric term